Refund policy

All products sold on this website are non-refundable.

We do not offer refunds, cancellations, or monetary returns once an order has been confirmed.

Returns are not accepted unless expressly approved under our exchange guidelines.

Requests based on personal preference, change of mind, or incorrect selection are not eligible for return or refund.

Minor variations in colour, texture, finish, or design are inherent to artisanal and handcrafted products and do not qualify as defects.

Visual differences arising from lighting conditions, photography, or screen/display settings are not grounds for return or refund.

Products that have been used, altered, installed, or damaged after delivery are strictly non-returnable.

Customised, made-to-order, or discounted items are non-returnable and non-refundable.

Shipping, handling, and logistics charges are non-refundable in all cases.

Any exceptions, if granted, are at the sole discretion of the company and do not set a precedent for future orders.

The company reserves the right to amend or update this policy at any time without prior notice.

The version of the policy published on the website at the time of purchase shall be deemed final and binding.