Shipping policy

  • All orders placed on our website are processed with utmost care and attention to detail.

  • Orders are dispatched within 1–2 working days from the date of order confirmation.

  • Once dispatched, orders are typically delivered within 2–7 working days, depending on the delivery location and courier service.

  • Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

  • Shipping timelines may be extended during peak seasons, sales periods, or public holidays.

  • Customers will receive shipment tracking details once the order has been dispatched.

  • Accurate and complete shipping information must be provided at the time of checkout to ensure timely delivery.

  • We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

  • Shipping charges, if applicable, are calculated at checkout and are non-refundable.

  • Orders cannot be modified, redirected, or cancelled once dispatched.

  • In the event of an unforeseen delay, our team will make every reasonable effort to keep customers informed.

  • Any shipping-related issues must be reported to our customer support team within a reasonable timeframe after delivery.

  • All deliveries are handled by trusted third-party courier partners.

  • The company reserves the right to update or modify this Shipping Policy at any time without prior notice.